FAQs

The top answers to the top questions, in one place.

• What type of files can be reformatted by Allsorter?
• I cannot find the Deep Extract or Date Ordering button on my screen. Where is it?
• How can I Change my Password?
• Why is the resume missing information?
• What file formats can I upload into Allsorter?
• What happens when I use “Preserve Original" solution?
• Can multiple recruiters use the same account?
• I forgot my password. How do I reset it?
• Why does Allsorter miss some information in a resume?
• How can I generate a Summary Using AI?
• How do I amend an existing template?
• Can I add a new section to the CV?
• Why is Allsorter not adding candidate information?
• Can I save my progress in a CV before exporting?
• Can you export a CV in PDF format?
• What format can I export a CV in?
• How can I access split-screen view for Preserve Original?
• My account is connected via ATS, can I access Allsorter's as a standalone?
• Can Allsorter redact sensitive candidate information?
• Can Allsorter automatically create a summary section if one is not provided?
• Can I amend existing templates?
• Can I add an additional template?
• Can recruiter details populate automatically?
• How do I amend an extra section in a CV?
• Will Allsorter order information chronologically?
• Can Allsorter read columns in files?
• What does blue highlighted text mean in Allsorter?
• Can you make further edits to a CV you have previously reformated?