Manage Organistion Users

Learn how to enable, disable, and add users to your organisation. Set admin status and view usage.

Org Admins have some extra features available to them to manage their users within Allsorter. This guide provides step-by-step instructions on how to access user details, edit user information, reset passwords, make users admins, disable users, and add new users. 

User Management Settings

In the Users tab, you'll be able to enable and disable users, add additional users, and set users as admins. 

1. Access your Allsorter account.
2. Select the Settings cog from the left-side menu.
3. Click "Users" to view the user details for your organisation.

Enabling or Disabling an Existing User

To enable or disable a user, click the blue person icon under Manage User. You will be able to change the user status here.

Disabling a User

If you disable a user who is currently active on Allsorter, it frees up a licence for you to assign to another user. You can then add a new user by clicking on the "add user" button.

1. Click the blue person icon to access the settings for the user.
2. You can disable this user by clicking "Disable Now".
3. Click "OK".

Enabling a User

Alternatively, you can re-enable an old user if they need access to Allsorter by clicking on the blue person icon in front of their name and then clicking on the "Enable User" button.

1. Click the blue person icon to access the settings for the user.
2. You can enable this user by clicking "Enable Now".
3. Click "OK".

   

Adding a New User

1. Click "Add User" to add additional users. There must be a licence available on your account to do so.
2. Enter the details, ensuring that the email is in all lowercase. The user will receive an email with their login details automatically.
3. Click "Save" once completed to add the new user.
   
4. By checking the box next to "Organisation Admin", you can provide organisation admin permissions to the new user. 

Reset a User's Password or Other Account Details 

1. Click the blue person icon to access the settings for the user.
2. You can edit the user details like the name and reset their password from this screen.
   
3. Click "Set Now" to reset their password. Please let them know the temporary password.
4. Click "Save" to save any changes.

Elevating User Permissions

You can also make other users Admins 

1. Find the user in question and clicking on the "Org Admin" button.
2. Click "OK".

Tracking User Uploads

In the Users tab, you can see how many CVs/resumes each user has uploaded next to their names, in the "Uploads" and "Last Uploaded" columns respectively.