Allsorter helps Organization Administrators monitor account usage by providing access to the current upload balance and sending an automated notification when the available uploads are running low.
This allows your organization to review its usage before the next billing or renewal date and purchase additional uploads when required.
View Your Remaining Uploads
Organization Administrators can check the organization’s current upload and credit balance at any time.
To view this information:
- Log in to Allsorter.
- Select the Account button.
- Locate the Credits section.
The Credits section displays:
- Total allocation: The total number of uploads or credits allocated to the organization for the current billing cycle.
- Available allocation: The number of uploads or credits that remain available.
- Used uploads: The number of CVs or resumes uploaded during the current billing cycle.
- Used credits: The number of credits used across Allsorter features.
Note: Only users with Organization Administrator permissions may be able to access the full organization details and usage information.
Automated Low-Upload Email Notification
The system automatically sends an email notification to the Organization Administrator when the remaining upload balance is 15% or less of the organization’s total allocation.
The notification is a reminder to:
- Review the remaining upload balance.
- Check when the current billing cycle or subscription period ends.
- Determine whether the remaining uploads will be sufficient.
- Purchase additional uploads before the balance is fully used.
The email is sent to the Organization Administrator associated with the account. Organizations should ensure that their administrator details are kept up to date so the notification is received by the correct person.
Purchase Additional Uploads
If your team requires additional uploads, the Organization Administrator can contact support@allsorter.com.
If your team requires additional uploads, the Organization Administrator can contact Allsorter Support.
Additional uploads may be purchased as:
- A one-time top-up for the current billing cycle.
- A recurring allocation if your organization regularly requires a higher upload allowance.
After the purchase is confirmed, an invoice will be issued and will be payable immediately. Once payment has been processed, the additional uploads will be added to the organization’s account.
Purchasing additional uploads before the current balance is fully used can help prevent interruption to your team’s workflow.
How Allsorter Credits Are Used
Credits are not limited to uploading and reformatting CVs. Depending on the features enabled for your organization, credits may also be used to:
- Create Custom Organization Prompts.
- Access certain AI tools and advanced features.
- Use additional Allsorter functionality that operates through credit-based usage.
- Access other account features or benefits included in your organization’s plan.
The exact credit usage may vary depending on your organization’s subscription, account configuration, and the features enabled.
Please click here to view the guide on credit allocation and usage for more information about how credits are allocated and used.
Common Questions
Who receives the low-upload notification?
The automated email is sent to the Organization Administrator associated with the account.
When is the notification sent?
The notification is sent when the remaining upload balance reaches 15% or less of the organization’s total allocation.
Can I check the upload balance before receiving the email?
Yes. Organization Administrators can check the balance at any time by going to Account > Organization Details > Credits.
Can additional uploads be added before the current balance runs out?
Yes. Additional uploads can be purchased at any time. It is recommended that the Organization Administrator contacts Allsorter Support before the available balance is fully used.
Are uploads and credits the same?
Uploads refer to the number of CVs or resumes uploaded to the platform. Credits may also be used for other features, including Custom Organization Prompts and certain AI tools. The Credits section in Organization Details shows the relevant usage information for the account.
What should I do if the balance shown appears incorrect?
Contact Allsorter Support and provide the organization name and details of the balance displayed in the Credits section.