If you paste text into the Allsorter edit screen from sources such as:
- the original candidate CV or resume,
- an offline PDF or Word document,
- an online candidate profile,
- ChatGPT, Gemini or Copilot, or
- our Applicant Tracking System (ATS)
you may occasionally see formatting issues.
What you might notice
In rare cases, text added in this manner may:
- look correct in the editing interface, but have strange formatting in preview and/or upon export,
- not appear at all in preview and/or upon export,
- trigger a red error message when previewing the final CV/resume
Why does this happen?
Copied text often contains hidden formatting (especially bullets, spacing, and special characters), which is carried over. When this is pasted into rich-text fields (for example, Candidate Summary, Key Skills, or Experience Description), it can conflict with Allsorter’s template styling.
Allsorter automatically applies your selected template’s fonts, spacing, and layout. Extra hidden formatting can interfere with this process, causing:
-
unexpected formatting,
-
preview/export errors, or
-
missing text in the final file.
This is uncommon, as many edge cases are already handled — but when it occurs, it can usually be fixed quickly.
Easy fixes
Try the following steps:
-
Paste as plain text
Remove the affected text and paste it back in without formatting (Ctrl+Shift+V on Windows and Command+Shift+V on Mac devices).
-
Copy from Extraction Analysis (left panel)
If copying from inside Allsorter, use the Extraction Analysis pane, which uses normalized formatting by default.
- Use AI: Fix Word Issues
This removes hidden characters, symbols, encryption, and problematic formatting in one click.
- Use Fix Bulletpoints
If the issue is related to lists or bullet formatting, apply Fix Bulletpoints.
-
Use Auto Bullet when bullets disappear in edit mode
If bullet points were pasted but don’t appear when you click into the rich-text field, use Auto Bullet to restore them.
