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Copy-Pasted Text Not Working Correctly

How to fix irregularly formatted or disappearing text pasted into the Allsorter edit screen

If you paste text into the Allsorter edit screen from sources such as:

  • the original candidate CV or resume, 
  • an offline PDF or Word document,
  • an online candidate profile,
  • ChatGPT, Gemini or Copilot, 
  • your Applicant Tracking System (ATS), or
  • a table in a CV/resume, ATS or online profile

you may occasionally see formatting issues.

What you might notice

In rare cases, text added in this manner may:

  • look correct in the editing interface, but have strange formatting in preview and/or upon export, 
  • not appear at all in preview and/or upon export, 
  • have missing content as compared to the original source, or
  • trigger a red error message when previewing the final CV/resume

Why does this happen?

Copied text or tables often contains hidden formatting (especially bullets, spacing, and special characters), which is carried over. Tables may also include merged cells or layout structures that do not conform to a line-by-line read.

When this is pasted into rich-text fields (for example, Candidate Summary, Key Skills, or Experience Description), it can conflict with Allsorter’s template styling.

Allsorter automatically applies your selected template’s fonts, spacing, and layout. Extra hidden formatting can interfere with this process, causing:

  • unexpected formatting,

  • preview/export errors, or

  • missing text in the final file.

This is uncommon, as many edge cases are already handled — but when it occurs, it can usually be fixed quickly.

Easy fixes

Try the following steps:

  1. Paste as plain text

    Remove the affected text and paste it back in without formatting (Ctrl+Shift+V on Windows and Command+Shift+V on Mac devices).

  2. Copy from Extraction Analysis (left panel)

    If copying from inside Allsorter, use the Extraction Analysis pane, which uses normalized formatting by default.
  3. Use AI: Fix Word Issues

    This removes hidden characters, symbols, encryption, and problematic formatting in one click.
  4. Use Fix Bulletpoints

    If the issue is related to lists or bullet formatting, apply Fix Bulletpoints.

  5. Use Auto Bullet when bullets disappear in edit mode

    If bullet points were pasted but don’t appear when you click into the rich-text field, use Auto Bullet to restore them.
     
  6. Copy text cell by cell from a table

    Instead of copying the whole table in one go, try copying cells one by one into the relevant rich text editor in Allsorter.