Step-by-step guide to linking, unlinking, and accessing Allsorter via JobAdder
In this guide, you will find:
How to Integrate Allsorter and JobAdder
How to fix 'expired token' error
How to add users to the integration
How to access Allsorter through JobAdder
Admin: Linking Allsorter and JobAdder
To link your JobAdder account with Allsorter, follow these steps:
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Log in to your Allsorter account at www.allsorter.com.
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Navigate to Settings.
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On the Organisation Dashboard, go to the Integrations tab.
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Use the Integration dropdown to select JobAdder.
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Click Link Integration.
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The JobAdder login screen will open in a new tab. Enter your JobAdder admin credentials.
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Accept the permission request to finalize the connection.
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Allsorter is now successfully linked to your JobAdder account.
Follow the guide below for a step-by-step visual walkthrough of the integration and resume reformatting process.
Only JobAdder Admin users can complete the integration setup between JobAdder and Allsorter. Once the integration is linked, the rest of the team will be able to access Allsorter directly through JobAdder.
Admin: Relinking JobAdder and Allsorter
If you encounter the following error while attempting to log in through JobAdder, it indicates that the access token has either expired or is no longer valid:
This issue may occur if the JobAdder admin account is changed, if the access token has expired, or if it was unable to refresh for other reasons. To resolve this, please follow the steps below:
- Log in via the Standalone Link
- Click on 'Reset Password'
- Login normally through the standalone link
- Navigate to 'settings' in Allsorter
- Unlink the JobAdder Integration
- Then, relink it – this will restart the connection and generate a new token.
Once the integration is established, the admin can access Allsorter directly through JobAdder, allowing the entire team to access the integration. Please note that once team members log in via JobAdder, their standalone credentials will be overwritten and will no longer be valid.
Admin: Unlinking JobAdder and Allsorter
- Access Allsorter using an Admin or Manager account.
- Navigate to Settings on the left side panel.
- On the Organisation Dashboard, go to the Integrations tab.
- Click Unlink Integration.
Admin: Adding users to Allsorter
1. Ensure there is an available licence for each additional user on your Allsorter subscription.
2. Contact your Allsorter account manager to discuss your subscription if you need to add additional licences.
3. Each additional user should log into their respective JobAdder account.
4. From the left side-bar menu, select Candidates > select any available candidate > Actions > Allsorter.
5. Once the user is brought to Allsorter to reformat, their account is created automatically.
Using Allsorter via JobAdder
Allsorter will now be available as an option for users in the Actions drop-down menu in the candidates' section.
In JobAdder, select Candidates > select any available candidate > Actions > Allsorter.
