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Resume will not upload into Allsorter

If a CV/resume will not upload into Allsorter from your computer or through the ATS, try these steps.

If a CV will not upload into Allsorter either directly from your computer or through an integrated ATS account:

  • Try another browser.
  • Confirm the file is in a supported format, i.e. DOCX or PDF.
  • Check whether the issue happens with one file or several files.
  • Ask a team member to try uploading it into Allsorter.
  • Download the file and open it locally to confirm that it is not corrupted, encrypted or password-protected. 
  • Print the file as a PDF and try uploading it again. 
  • If the issue is document-specific, you can anonymise the file and send it to us so we can investigate the issue.