1. Help Centre
  2. Account Management

Changing Payment Method

Learn how to change the payment method for your account and your billing information here.

Updating Your Payment Method and Information on Stripe

  1. Click on this link to access the Stripe Customer Portal.

  2. Enter the email address associated with your billing when prompted.

  3. You will receive a verification code via email – enter it to log in.

  4. Once logged in, you can update your payment method and billing information directly through the portal.

 

Updating Your Billing Email on Allsorter

  1. Log into Allsorter.
  2. Click on the cog (settings) icon in the left sidebar menu.
  3. Click the pencil icon next to the Billing Email field.
  4. Enter the new billing email and save your changes.

For further assistance, please contact your Organisation Admin or support team.