---
title: Cancelling the subscription
description: How can you cancel your Allsorter subscription or trial
---

[Skip to content](https://help-center.allsorter.com/helpcentre/cancel#main-content)

English

Show submenu for translations

[More support](https://help-center.allsorter.com/helpcentre/kb-tickets/new)

![Allsorter logo](https://help-center.allsorter.com/hs-fs/hubfs/logo%20png.png?height=50&name=logo%20png.png)

- Allsorter Help Centre

Open main navigation

Close main navigation

- Allsorter Help Centre
- English
  
  Show submenu for translations
- [More support](https://help-center.allsorter.com/helpcentre/kb-tickets/new)
- [Allsorter Standalone URL](https://members.allsorter.com/public/login)

[Allsorter Standalone URL](https://members.allsorter.com/public/login)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://help-center.allsorter.com/helpcentre)
2. [FAQs](https://help-center.allsorter.com/helpcentre/faqs)

# Cancelling the subscription

## How can you cancel your Allsorter subscription?

We are sorry to hear that you would like to cancel your subscription or trial. 

### Cancelling an Allsorter Subscription

If you are a paying customer and would like to cancel the subscription, please fill out and submit the form below for our Customer Success team to process the cancellation.

### Cancelling a Free Trial

If you are on a free trial with Allsorter, you can cancel any time prior to the trial ending, when your card is scheduled to be charged for the subscription. We will also email you 4 days before the trial end date with a reminder. 

The user with organisation admin permissions should navigate to settings and on the Org Details page, click the "Cancel Trial" button. 

![](https://help-center.allsorter.com/hs-fs/hubfs/image-png-Mar-24-2026-02-29-45-1417-PM.png?width=1854&height=880&name=image-png-Mar-24-2026-02-29-45-1417-PM.png)

- [Getting Started](https://help-center.allsorter.com/helpcentre/getting-started)
- [Full Reformat](https://help-center.allsorter.com/helpcentre/full-reformat)
- [Preserve Original](https://help-center.allsorter.com/helpcentre/preserve-original)
- [AI Productivity Suite](https://help-center.allsorter.com/helpcentre/ai-productivity-suite)
- [Bullhorn](https://help-center.allsorter.com/helpcentre/bullhorn)
- [JobAdder](https://help-center.allsorter.com/helpcentre/jobadder)
- [Account Management](https://help-center.allsorter.com/helpcentre/account-management)
- [FAQs](https://help-center.allsorter.com/helpcentre/faqs)
- [Common Issues](https://help-center.allsorter.com/helpcentre/common-issues)
- [Vincere](https://help-center.allsorter.com/helpcentre/vincere)
- [Salesforce](https://help-center.allsorter.com/helpcentre/salesforce)
- [Template Creation](https://help-center.allsorter.com/helpcentre/template-creation)
- [Tracker](https://help-center.allsorter.com/helpcentre/tracker)
- [Mercury](https://help-center.allsorter.com/helpcentre/mercury)
- [Allsorter Nexus](https://help-center.allsorter.com/helpcentre/allsorter-nexus)

[![Allsorter Logo](https://help-center.allsorter.com/hs-fs/hubfs/Group%202518.png?width=23&height=24&name=Group%202518.png "Allsorter Logo")](http://www.allsorter.com)

[Click here for more support](https://share.hsforms.com/1pnxC_TwXScmG3dukP6drrQ32qdi)

Copyright © 2025, Allsorter.com